ph33m is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains what information ph33m collects, how it is used, who it may be shared with, and what rights you have as a data subject under Philippine law.
A plain-language summary of the most important privacy points. The full legal text follows below.
ph33m uses industry-standard encryption and security protocols to protect your personal data at rest and in transit. Your account credentials are stored using one-way hashing — ph33m staff cannot read your password.
ph33m does not sell, rent, or trade your personal information to third-party marketers. Data is shared only with service providers who are contractually bound to protect it, and with regulators as required by Philippine law.
ph33m complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Your rights as a data subject under Philippine law are fully recognised and upheld by ph33m.
ph33m uses cookies and similar technologies to improve platform performance and personalise your experience. You can manage cookie preferences through your browser settings at any time.
You have the right to access, correct, delete, and port your personal data held by ph33m. You can also object to certain types of processing. ph33m will respond to all data subject requests within 15 business days.
ph33m has a designated Data Protection Officer (DPO) responsible for overseeing data privacy compliance. You can reach the DPO directly at the support email address listed in this policy.
ph33m ("we", "us", "our") operates the online gaming platform accessible at ph33m.net (the "Platform"). We are committed to protecting the privacy and personal data of all individuals who interact with our Platform, including registered players, visitors, and prospective players.
This Privacy Policy describes how ph33m collects, uses, stores, shares, and protects your personal data. It also sets out your rights as a data subject under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations.
By registering an account on ph33m, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the ph33m Platform.
Scope: This Privacy Policy applies to all personal data collected through the ph33m website at ph33m.net, the ph33m mobile application, and any other digital touchpoints operated by ph33m. It does not apply to third-party websites or services that may be linked from our Platform.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, ph33m is the personal information controller in respect of the personal data collected through the Platform. ph33m determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
ph33m has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with applicable data privacy laws and for handling data subject requests and complaints. Contact details for the DPO are provided in Section 15 of this Privacy Policy.
PAGCOR Compliance: As a PAGCOR-regulated online gaming operator, ph33m is subject to data handling obligations imposed by PAGCOR in addition to those under the Data Privacy Act. Where PAGCOR regulations impose stricter requirements, those requirements take precedence.
ph33m collects the following categories of personal data from players and platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address (city, province) | Account communications, support, verification |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposits, withdrawals, AML compliance |
| Gaming Data | Bet history, game sessions, win/loss records, bonus usage, ph33m Coin balance | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session logs | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, features used, time spent on platform, click patterns | Platform improvement, personalisation |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
ph33m does not intentionally collect sensitive personal information as defined under the Data Privacy Act (such as health data, religious beliefs, or political affiliations) unless specifically required for responsible gaming assessments or as mandated by applicable regulations.
ph33m collects personal data through the following means:
Accuracy: You are responsible for ensuring that the personal data you provide to ph33m is accurate, complete, and up to date. Providing false or misleading information may result in account suspension in accordance with the ph33m Terms & Conditions.
ph33m uses your personal data for the following purposes:
ph33m will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Data Privacy Act of 2012, ph33m processes your personal data on the following legal bases:
Withdrawing Consent: Where ph33m processes your data on the basis of consent, you may withdraw that consent at any time by contacting our support team or updating your account communication preferences. Withdrawal of consent does not affect processing carried out before the withdrawal.
ph33m does not sell, rent, or trade your personal data to third parties for their own marketing purposes. ph33m may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers who process personal data on ph33m's behalf are required to enter into data processing agreements that impose data protection obligations consistent with the Data Privacy Act of 2012.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of ph33m's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that result from it.
ph33m uses cookies and similar tracking technologies (including web beacons and local storage) on the Platform. Cookies are small text files stored on your device that help ph33m recognise you, remember your preferences, and improve your experience.
ph33m uses the following categories of cookies:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the ph33m Platform. Instructions for managing cookies are available in the help documentation of your browser.
No Third-Party Ad Cookies: ph33m does not use third-party advertising cookies or permit third-party advertisers to place cookies on the Platform. Your gaming activity on ph33m is not used to serve targeted advertising on other websites.
ph33m retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Where retention beyond these minimum periods is required for the establishment, exercise, or defence of legal claims, or where required by a competent regulatory or law enforcement authority, ph33m will retain the relevant data for the duration of such requirement.
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with ph33m's data disposal procedures.
ph33m implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While ph33m takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph33m will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.
Your Responsibility: You are responsible for keeping your ph33m account credentials confidential. Do not share your password with anyone. ph33m will never ask for your password through any communication channel. If you suspect your account has been compromised, contact ph33m support immediately.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by ph33m:
Request a copy of the personal data ph33m holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held by ph33m.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request a copy of your personal data in a structured, commonly used, machine-readable format.
Object to the processing of your personal data where ph33m relies on legitimate interests as the legal basis, or where data is used for direct marketing.
Request that ph33m restricts the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
Request human review of any decision made solely by automated means that significantly affects you, such as account suspension triggered by automated fraud detection.
Lodge a complaint with the National Privacy Commission (NPC) if you believe ph33m has processed your personal data in violation of the Data Privacy Act.
To exercise any of the above rights, please contact ph33m's Data Protection Officer using the contact details in Section 15. ph33m will respond to all data subject requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, and you will be notified of any such extension.
ph33m will not charge a fee for processing data subject requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
The ph33m Platform is strictly intended for individuals aged 21 years and above, in compliance with PAGCOR regulations governing online gambling in the Philippines. ph33m does not knowingly collect personal data from individuals under the age of 21.
If ph33m becomes aware that personal data has been collected from an individual under the age of 21, the relevant account will be immediately suspended, all data collected will be deleted, and any deposits made will be returned in accordance with ph33m's underage gambling procedures.
If you are a parent or guardian and believe that a minor in your care has registered on ph33m, please contact our support team immediately so that appropriate action can be taken.
Age Verification: ph33m employs mandatory age verification at the point of registration and at the point of first deposit. Documentary proof of age (government-issued ID) is required before any withdrawal can be processed.
ph33m's primary operations and data storage are based in the Philippines. In certain circumstances, personal data may be transferred to, stored in, or processed in countries outside the Philippines — for example, where ph33m uses cloud infrastructure or third-party service providers whose servers are located abroad.
Where personal data is transferred outside the Philippines, ph33m ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. Such safeguards may include:
You may request further information about the safeguards in place for cross-border data transfers by contacting ph33m's Data Protection Officer.
ph33m reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes to this Privacy Policy are material — meaning they significantly affect your rights or the way ph33m processes your personal data — ph33m will provide advance notice to registered players via email to the address registered on your account, or through a prominent notice on the Platform, at least seven (7) days before the changes take effect.
Your continued use of the ph33m Platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how ph33m protects your data.
Version History: If you would like to review a previous version of this Privacy Policy, please contact ph33m's Data Protection Officer and we will provide the relevant version upon request.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ph33m, please contact our Data Protection Officer using the following details:
Data Protection Officer — ph33m
Email: [email protected]
General Support: [email protected]
Response time: Within 15 business days of receipt of your request.
If you are not satisfied with ph33m's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available on the NPC's official website.
For matters relating to responsible gaming, self-exclusion, or problem gambling support, please visit the ph33m Responsible Gaming page or contact our support team directly.
Your privacy and security are at the core of everything ph33m does. Register today and experience a platform built on transparency, fair play, and genuine respect for your personal data.
21+ only | PAGCOR regulated | Data Privacy Act compliant | Play responsibly